Copilot overload: Inconsistency and confusion with M365 Copilot

Jul 11

Microsoft's Copilot products are amazing, but there's also dozens of them, and within even a single product like Copilot for Microsoft 365 there are so many different tools, options, and ways of doing things. Compared to much simpler products like ChatGPT or Claude we are experiencing a Copilot overload.

Why have these Copilot options become so diverse and bloated? Why is this bad for the necessary adoption processes for these products? And what should Microsoft do to correct course?

Nick DeCourcy

Nick DeCourcy is the owner and principal consultant at the Bright Ideas Agency. He has worked extensively in the education and non-profit sectors in areas including operations, facilities, and technology. He is passionate about getting technology implementation right, first time, by fully understanding how it impacts the employee and customer experience.

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