Who’s in the Copilot’s Seat?

The Ultimate Guide for Small Business Leaders in the Age of AI

“Who’s in the Copilot’s Seat?” is a guide for small business leaders in the artificial intelligence age. It considers the impact AI will have on small businesses, the advantages you could enjoy, the risks you should plan for, how you should strategize, and how your customers and team members could be affected. This is not a technical manual, but a guidebook to the next big journey for all businesses, and one that might have a disproportionate impact on smaller business by leveling the playing field for all.

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Synopsis

“Who’s in the Copilot’s Seat?” is your guidebook for the AI age as you prepare your business for the impacts of these new technologies.

Are you a small business leader who is interested in leveraging AI to build and grow? Are you concerned about the negative impacts AI might have on your business or your team members? Are you simply confused by all this talk of ChatGPT revolutionizing work and want to understand what’s going on?

This guide, that will be of benefit to non-technical leaders and those involved in technical leadership alike, navigates you through the journey of how you can understand and get to grips with AI in your business. Through a number of stops along the way and using examples and technical information focused on Microsoft 365 Copilot, we consider the following issues:

  • What is AI?

  • How will AI impact smaller businesses?

  • What is a productivity copilot like Microsoft 365 Copilot?

  • How should you build a strategic plan for AI?

  • Will AI impact how you lead your team?

  • How can you work with your team to plan for AI adoption?

  • In what ways will AI impact your recruiting and HR?

  • How should we think about the ethics of AI?

  • What benefits can AI bring to your customers?

  • How can your operations be more effective using AI?

  • What risks should we be aware of and how should we plan for them?

  • After Microsoft 365 Copilot, what comes next?

  • Which other AI providers should you look out for?

The decisions you make now at the start of this new AI-enabled era may define the success of your business, your ability to hire and retain the best talent, and how well you meet and exceed the needs of your customers. Get prepared in the best possible way by reading this invaluable guide.

While the book features examples focused on Microsoft 365 Copilot and other Microsoft technologies, the guidance outlined is equally applicable to businesses interested in Google Duet AI for Workspace, ChatGPT Enterprise, or other, similar, business-focused AI solutions.