Does AI suck? Can we fix AI disillusionment?

Written By Nick DeCourcy

There is an astonishing amount of disillusionment springing up around AI, and while the AI revolution continues at an amazing pace, there are those who seem to think this is an overblown bubble that will soon burst. Who is right? And who is to blame for this perception? Is AI disappointment real? Is there actually an AI letdown going on?

When we look at products like ChatGPT, Gemini, Claude, and Copilot for Microsoft 365, there are certainly learning point, both for us as users, and for the companies, like OpenAI, Google, Anthropic, and Microsoft that make them. Is Microsoft Copilot great, or does it suck? Let's explore.

Nick DeCourcy

Nick DeCourcy is the owner and principal consultant at the Bright Ideas Agency. He has worked extensively in the education and non-profit sectors in areas including operations, facilities, and technology. He is passionate about getting technology implementation right, first time, by fully understanding how it impacts the employee and customer experience.

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