The big mistake with Copilot for Microsoft 365 extensibility

Written By Nick DeCourcy

The fact that Copilot for Microsoft 365 is readily extendable to work with almost any other external service is an amazing feature. But this feature is also really misunderstood by those who are making decisions about the suitability of Copilot for their business. This is not a "do everything through text prompting" opportunity, it should be about identifying and reducing friction that takes workers out of their flow while also continuing work to maximize the adoption of other platforms. In this video, we'll break this opportunity down and why you might be misunderstanding Copilot Extensibility.

Nick DeCourcy

Nick DeCourcy is the owner and principal consultant at the Bright Ideas Agency. He has worked extensively in the education and non-profit sectors in areas including operations, facilities, and technology. He is passionate about getting technology implementation right, first time, by fully understanding how it impacts the employee and customer experience.

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