Companies like Google change and discontinue products and services seemingly at a whim. These can range from annoying and inconsequential, to ones that are devastating and costly in your personal or business life. How big a problem is this, and what can you do about it?
Nick DeCourcy
Nick DeCourcy is the owner and principal consultant at the Bright Ideas Agency. He has worked extensively in the education and non-profit sectors in areas including operations, facilities, and technology. He is passionate about getting technology implementation right, first time, by fully understanding how it impacts the employee and customer experience.
