As small businesses scale, IT can be a real challenge. When is it time to move from the business owner or a trusted initial employee being the admin to a more professional and focused arrangement? Do you need to start building an IT team?

There have been so many amazing announcements about AI in the last month, from Microsoft 365 Copilot to Generative AI in Google Workspace, to GPT-4, to image creation in Bing... the list goes on. But also, the list of those with concerns about this technology has grown too. There is a big push to slow down development and even pause all development for 6 months.

Everyone is talking about AI right now, but where are practical examples that small businesses can use to inject AI into their work without starting from scratch? In this video we'll do just that, teaming GPT-3 with Microsoft Forms, Power Automate, and Teams, to create a useful, time saving, and human supervised AI workflow to deal with your customer feedback.

Data loss on any scale can be as nightmare for businesses or individuals, making it crucial to have a proper backup strategy in place. The 3-2-1 backup strategy is a popular and effective approach that provides reliable protection against data loss.

The new Microsoft Teams client is here; it's faster, it's better looking, and it has new features. If you've been finding your computer slowing down as a Teams user then this may be what you need to try.

Did you know, you can use folders - either locally or in SharePoint - as data sources in Power BI? A big benefit of this is that the data pulled from those folders isn't static, if you change the files in the folders and refresh your data then you pull the new contents into your model. This is a fantastic way to deal with scenarios where you are working with a piece of 3rd party software that cannot "talk" to Power BI - perhaps you are exporting CSV files, Excel files, or even PDFs from this system.

The Microsoft Loop App is now in public preview. This app allows you to experience the Loop model of working that Microsoft has been working on for the past several years. Find out how to get started with Loop, whether you are using a Microsoft account, Microsoft 365 personal, or you're on a work or school account with Microsoft 365. Then see a few demos of loop in action. More to come on this!

We are seeing an AI boom right now, and while all the announcements of new products and services are very exciting, a lot of people are wondering what it means for their jobs and their businesses. Will Microsoft 365 Copilot be doing your job in a year's time while you claim unemployment, or will it be a partner in helping you get even more done? For all the excitement those in tech have for these advances, many outside of tech are fearful of what it all means.